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Ivanti Neurons for ITSM

Ivanti Neurons for ITSM supports incident, problem, change, release and request management with asset context and AI-assisted service workflows. Ivanti's current ITSM package includes IT Asset Management, Discovery and Analyst AI Assist. Broader HR, facilities, GRC and portfolio services belong to the ESM package; autonomous endpoint management is an extension.

Ivanti Neurons for ITSM Overview

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Starting Price
Contact Vendor
Free Trial
No
Best For
Organizations consolidating IT service processes with asset discovery and an existing Ivanti environment.
Pricing Model
Contact Vendor
Company Size
201–1,000, 1,000+
Category
Help Desk Itsm

Ivanti Neurons for ITSM Features

Ai Automation Reporting Dashboards

Industries

It Software Professional Services Manufacturing

Ivanti Neurons for ITSM Pricing

Starting price: Contact Vendor

Pricing model: Contact Vendor

Free trial: No

Ivanti Neurons for ITSM Pros & Cons

Pros

  • Current ITSM packaging connects service, asset and discovery data.
  • Analyst AI supports classification, summaries and knowledge generation.
  • Reporting and dashboards are included in the published package comparison.

Cons

  • Broader departmental services require the ESM package.
  • Endpoint management and additional extensions need separate scope checks.

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