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Lime Connect (formerly Userlike)

Lime Connect, formerly Userlike, provides website messaging, a shared service inbox and connected messaging channels. A free plan remains available after a 14-day Pro trial; paid packages add channels, team features and broader API access. AI agents and the operator Copilot are separately priced additions. The platform supports social messaging and analytics connections, with availability depending on the selected package.

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Overview Features Best For Pricing Integrations Alternatives

Lime Connect (formerly Userlike) Overview

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Starting Price

Contact Vendor

Free Trial

Yes

Best For

Customer service teams adding website chat and connected messaging to their support process.

Pricing Model

Freemium

Company Size

1–5, 6–20, 21–50, 51–200

Category

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Lime Connect (formerly Userlike) Features

Automation Reporting Ai

Industries

Professional Services Healthcare Real Estate

Lime Connect (formerly Userlike) Pricing

Starting price: Contact Vendor

Pricing model: Freemium

Free trial: Yes

Lime Connect (formerly Userlike) Integrations

Facebook Instagram Google Analytics Api

Lime Connect (formerly Userlike) Pros & Cons

Pros

Free plan remains after the trial
Website and messaging support share a workspace

Cons

Advanced channels and APIs require paid plans
AI agents and Copilot add subscription charges

Alternatives to Lime Connect (formerly Userlike)

Featurebase Project Management

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