Help Desk Itsm

Re:amaze

Re:amaze unifies support channels in a shared inbox and adds live chat, automated messages, chatbots and an embeddable FAQ center. Online businesses can also publish status information and monitor customer activity. Official connections include Shopify, Slack and Zapier; a 14-day trial is available without a credit card. Re:amaze Basic costs US$26.10 per team member per month with annual billing, or US$29 monthly. A 14-day trial is available. AI resolutions above the included allowance cost US$0.85 each.

Visit Website ↗ View Alternatives

Overview Features Best For Pricing Integrations Alternatives

Re:amaze Overview

KolApp Scores

KolApp Product Scorecard

AI-researched by KolApp using verified public product signals — independent from user-review ratings.

Popularity Not scored

Ease of Use Not scored

Features Not scored

Value Not scored

Integrations Not scored

Starting Price

26.1

Free Trial

Yes

Best For

Ecommerce and online-service teams connecting customer conversations with store and engagement workflows.

Pricing Model

Per User Month

Company Size

6–20, 21–50, 51–200

Category

Help Desk Itsm

Re:amaze Features

Ai Automation

Industries

It Software Professional Services

Re:amaze Pricing

Starting price: 26.1

Pricing model: Per User Month

Free trial: Yes

Re:amaze Integrations

Slack Zapier

Re:amaze Pros & Cons

Pros

Shared inbox plus website chat and FAQ tools
Shopify ecosystem connection
Slack and Zapier integrations

Cons

Some AI functionality is labelled beta
Retail-oriented workflows may not fit formal internal IT service management

Alternatives to Re:amaze

Featurebase Project Management

FreeScout Help Desk Itsm

Zammad Help Desk Itsm

Not sure which software fits your team?

Compare software based on your team size, industry, features, and requirements.