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Trengo

Trengo combines email, messaging and social conversations in a shared customer engagement workspace, with automated routing and AI workflows. Boost starts at €299 per month billed annually or €349 monthly, including ten users and a conversation allowance. Additional users, conversations and selected capabilities cost extra. Its integration hub connects CRM, ecommerce and other customer systems, and a personalized trial is available.

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Trengo Overview

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Starting Price
Contact Vendor
Free Trial
Yes
Best For
Customer-facing teams managing conversations across messaging, email and ecommerce systems.
Pricing Model
Flat Month
Company Size
6–20, 21–50, 51–200, 201–1,000
Category
Help Desk Itsm

Trengo Features

Automation Reporting Dashboards Ai

Industries

Professional Services Real Estate

Trengo Pricing

Starting price: Contact Vendor

Pricing model: Flat Month

Free trial: Yes

Trengo Integrations

Facebook Instagram Api Activecampaign Bigcommerce Copper Hubspot Magento Notion Pipedrive Salesforce Shopify Wix Woocommerce Zoho Crm

Trengo Pros & Cons

Pros

  • Shared inbox across customer channels
  • Broad CRM and ecommerce connection directory

Cons

  • User and conversation overages increase costs
  • Published entry rates are in euros

Alternatives to Trengo

Featurebase Project Management
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