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Project Management

Canny

Canny centralizes customer feature requests, feedback voting, roadmaps and changelogs, with Autopilot AI capturing and deduplicating insights from support and sales conversations. Its Free plan includes up to 25 tracked users; Pro starts at $79/month billed annually for 100 tracked users, while Business uses custom pricing. A tracked user is someone associated with a post, vote or comment, and Pro pricing rises as that count grows.

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Canny Overview

Verwick Scores

Verwick Software Scorecard

AI-researched by Verwick using verified public product signals — independent from user-review ratings.
Popularity 45%
Ease of Use 86%
Features 82%
Value 84%
Integrations 79%
✦ KolApp Insight

Our quick take on Canny

undefined may fit product teams collecting customer requests and closing the feedback loop with roadmap updates. Canny centralizes customer feature requests, feedback voting, roadmaps and changelogs, with Autopilot AI capturing and deduplicating insights from support and sales conversations. Its Free plan includes up to 25 tracked users; Pro starts at $79/month billed annually for 100 tracked users, while Business uses custom pricing. A tracked user is someone associated with a post, vote or comment, and Pro pricing rises as that count grows. Estimate tracked users from actual feedback volume and set a spending limit; validate the connectors available on the intended plan. Check current plan entitlements and connector behavior in a hands-on evaluation.

Best forProduct teams collecting customer requests and closing the feedback loop with roadmap updates.
Standout strengthundefined's standout strength is canny centralizes customer feature requests, feedback voting, roadmaps and changelogs, with autopilot ai capturing and deduplicating insights from support and sales conversations.
Consider an alternative ifShortlist Productboard, UserVoice or Savio alongside undefined where appropriate. Compare the same must-have workflow, implementation requirements, connectors, data controls and first-year operating cost; these are alternatives to evaluate, not claims of feature parity.
Starting Price
Contact Vendor
Free Trial
No
Best For
SaaS product teams that want to connect customer feedback from support and sales to prioritization, roadmap communication and release updates.
Pricing Model
Freemium
Company Size
1–5, 6–20, 21–50, 51–200, 201–1,000
Category
Project Management

Canny Features

Portfolio Management Reporting

Industries

It Software

Canny Pricing

Starting price: Contact Vendor

Pricing model: Freemium

Free trial: No

Canny Integrations

Slack Jira Github Zapier

Canny Pros & Cons

Pros

  • Autopilot can consolidate and deduplicate customer feedback from connected conversations.
  • Unlimited feedback boards and comments are supported, including on the Free plan.
  • Roadmaps and changelogs help close the loop with requesters.

Cons

  • Pricing scales with tracked users, so a growing feedback audience can increase costs.
  • The free plan caps tracked users at 25; advanced segmentation and CRM workflows require paid plans.
  • Canny is not a substitute for detailed project execution or resource scheduling.

Alternatives to Canny

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