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Capsule CRM

Capsule manages contacts, sales opportunities and project boards, with paid plans extending automation and AI capabilities. Free supports two users, 250 contacts and one sales pipeline. Paid editions are billed per user, with monthly and annual options.

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Capsule CRM Overview

Verwick Scores

Verwick Software Scorecard

AI-researched by Verwick using verified public product signals — independent from user-review ratings.
Popularity 67%
Ease of Use 86%
Features 73%
Value 87%
Integrations 76%
✦ KolApp Insight

Our quick take on Capsule CRM

Capsule CRM is positioned for small teams keeping customer and opportunity information organized. Its documented feature set centers on contact management, sales pipeline, tasks, workflow automation. Evaluate it against the team’s existing data, process and scale requirements.

Best forBest suited to small teams keeping customer and opportunity information organized. Select it when the documented workflows align with your team’s current stack and required process depth.
Standout strengthCapsule CRM stands out for contact management, sales pipeline, tasks within its target workflow.
Consider an alternative ifCompare alternatives if you need a lower total cost, different deployment model, stronger reporting or automation, or a connector not confirmed in the selected plan.
Starting Price
Contact Vendor
Free Trial
No
Best For
Small teams keeping customer and opportunity information organized.
Pricing Model
Freemium
Company Size
1–5, 6–20, 21–50, 51–200
Category
Crm

Capsule CRM Features

Crm Task Management Reporting Automation

Industries

Professional Services It Software Consulting Real Estate

Capsule CRM Pricing

Starting price: Contact Vendor

Pricing model: Freemium

Free trial: No

Capsule CRM Integrations

Google Workspace Microsoft 365 Slack Xero Zapier

Capsule CRM Pros & Cons

Pros

  • Provides a clear contact and organization database with visual sales pipelines, tasks and project tracking.
  • Simple interface and templates support quick adoption by small teams without a dedicated CRM administrator.
  • Connects with common accounting, email and productivity tools, with an API for custom workflows.

Cons

  • Workflow automation and expanded contact capabilities are tier-dependent, so verify plan gates before migrating.
  • Teams that need advanced customization, complex forecasting or deep marketing automation may outgrow the core feature set.
  • Independent reviews note that support is primarily self-service, so confirm the support channel and response expectations.

Alternatives to Capsule CRM

Humanitru Nonprofit Management
DonorSnap Nonprofit Management
GoldMine Crm

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