Online survey and feedback platform with survey logic, multilingual questionnaires, NPS and CSAT measurement, reporting and a limited free plan.
SurveyLab is best evaluated as a research and customer-feedback platform rather than a basic form builder. It supports survey logic, multilingual questionnaires and service metrics such as NPS, CSAT and CES, with higher tiers adding deeper reporting, team workflows and enterprise options. A limited free plan lets small projects test the product after a trial, but its 50-response ceiling is restrictive for ongoing programs. Pricing also rises as response volume and analytical requirements increase. Teams running serious research should compare export formats, quotas, survey distribution methods and the cost of the reporting tier they actually need.
Starting price: Contact Vendor
Pricing model: Freemium
Free trial: Yes
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