Home › Software › Zoho CRM
Crm

Zoho CRM

Zoho CRM provides contact and deal management with configurable sales processes, reporting and higher-tier automation. Zoho offers a free edition for up to three users. Paid editions vary by billing country, currency and monthly or annual commitment.

Zoho CRM Overview

KolApp Scores

KolApp Product Scorecard

AI-researched by KolApp using verified public product signals — independent from user-review ratings.
Popularity 94%
Ease of Use 86%
Features 94%
Value 92%
Integrations 95%
✦ KolApp Insight

Our quick take on Zoho CRM

Zoho CRM is a strong value-oriented choice for growing sales organizations that want deep customization, workflow automation and access to the broader Zoho business ecosystem. It offers more configuration depth than many lightweight CRMs, but buyers should compare edition-specific limits for automation, analytics, AI and advanced customization because the interface and setup can become more involved.

Best forGrowing SMB and mid-market sales teams wanting a customizable CRM with broad business-suite integrations
Starting Price
Contact Vendor
Free Trial
Yes
Best For
Small and midsize businesses organizing sales pipelines.
Pricing Model
Freemium
Company Size
1–5, 6–20, 21–50, 51–200
Category
Crm

Zoho CRM Features

Crm Automation Reporting

Industries

Professional Services It Software Consulting Real Estate

Zoho CRM Pricing

Starting price: Contact Vendor

Pricing model: Freemium

Free trial: Yes

Zoho CRM Integrations

Google Calendar Outlook Calendar Microsoft Teams Slack Google Drive Zapier

Zoho CRM Pros & Cons

Pros

  • A free edition supports a three-person team.

Cons

  • Advanced automation and governance depend on edition.

Alternatives to Zoho CRM

Not sure which software fits your team?

Compare software based on your team size, industry, features, and requirements.

Find Software